1.1 Statement of Intent

SilviaFindings is committed to respecting and safeguarding individuals' privacy rights, ensuring the protection of their personal information. The purpose of this website’s Privacy Policy is to align with Canada’s federal privacy laws, including the Personal Information Protection and Electronic Documents Act (S.C. 2000, c 5), and adhere to the ten key principles outlined in the Canadian Standards Association Model Code for the Protection of Personal Information (CAN/CSA – Q830-96).

Furthermore, this Privacy Policy is designed to comply with the European Union General Data Protection Regulation (GDPR), which came into effect on May 25, 2018.

Applicability of this Privacy Policy extends to all visitors accessing the website owned by SilviaFindings. It sets the framework for how personal information is collected, used, and protected to ensure transparency, accountability, and compliance with relevant privacy regulations.

1.2 Personal Information

The term "personal information" as used in this Privacy Policy refers to personally identifiable details, including but not limited to your name, residential address, email address, billing records, telephone number, shipping tracking numbers, and IP addresses. It also encompasses information about any services or products you may subscribe to or acquire from SilviaFindings. Personal information is collected by SilviaFindings solely when you, as a visitor to our website, consciously and voluntarily choose to provide such information.

It is important to note that publicly available information, such as a directory listing containing your name, address, telephone number, and electronic address, is not classified as personal information under the scope of this Privacy Policy. SilviaFindings is committed to handling personal information responsibly and in accordance with applicable privacy laws and regulations.

2. Collection and Use of personal information

2.1 What Personal Data We Collect And Why We Collect It

Comments

When visitors choose to leave comments on the website, we gather the information provided in the comments form, including the data visible in the form itself. Additionally, we collect the visitor’s IP address and browser user agent string to assist in the identification and prevention of spam.

It's important to note that an anonymized string, generated from your email address and commonly referred to as a hash, may be shared with the Gravatar service to determine if you have a Gravatar account. The Gravatar service has its own privacy policy, which can be reviewed at https://automattic.com/privacy/. Upon the approval of your comment, your profile picture associated with your Gravatar account may become visible to the public within the context of your comment.

This comment-related data collection is carried out to enhance user engagement and to maintain a secure and spam-free commenting environment. Visitors are encouraged to be mindful of the information they choose to disclose in comments, as it may become publicly visible.

Media

Contact Form

Information submitted through our contact form on our website is sent to our company email, hosted by JustHost. JustHost Privacy Policy can be found at https://www.justhost.com/privacy-policy. While we keep these submissions for customer service purposes they are never used for marketing purposes or shared with third parties.

We use Mailchimp as our marketing automation platform to provide you with latest news, promotions, and more. By submitting forms, you acknowledge that the information you provide will be transferred to Mailchimp for processing in accordance with their Privacy Policy and Terms.

We use customized forms to obtain from you a declaration of your copyright and copyright infringement as the owner/creator when you place an order for customized products. By submitting these forms, you agree to our website Terms of Service, Privacy Policy, Customization Terms, and Marketing Consent described within the custom order form. The information you provide will be processed in accordance with our Privacy Policy. We keep your submitted information for legal copyright reference and customer service purposes and never use it for marketing purposes or share with third parties.

Cookies

Our website utilizes cookies to enhance your user experience. Here's how cookies are used on our site:

1. Commenting:

   • When you leave a comment, you have the option to opt-in to save your name, email address, and website in cookies.
   • These cookies are designed for your convenience, eliminating the need to re-enter your details when posting subsequent comments.
   • The lifespan of these cookies is one year.

2. User Account Login:

   • If you have an account and log in, a temporary cookie is set to verify whether your browser accepts cookies.
   • This cookie does not contain any personal data and is discarded upon closing your browser.

3. Persistent Login and Display Choices:

   • When you log in, several cookies are established to retain your login information and screen display preferences.
   • Login cookies persist for two days, while screen options cookies last for a year.
   • If you choose "Remember Me" during login, your session will persist for two weeks.
   • Logging out of your account will result in the removal of login cookies.

4. Article Editing or Publishing:

   • When you edit or publish an article, an additional cookie is saved in your browser.
   • This cookie contains no personal data and only indicates the post ID of the article edited.
   • It expires after 1 day.

These cookies are implemented to streamline your interaction with our website, providing a more personalized and efficient experience. Your privacy is a priority, and the use of cookies is in compliance with relevant privacy regulations. Users have the option to manage cookie preferences through browser settings.

Embedded Content From Other Websites

Analytics

For monitoring and tracking visitors' behavior on our site, we utilize Google Analytics. The information collected and transferred to Google Analytics is processed in accordance with their Privacy Policy.

Google Analytics allows us to gather insights into user engagement, site navigation, and other relevant metrics. This data aids us in enhancing the user experience and optimizing our website content. It's important to note that the information collected by Google Analytics is subject to Google's privacy practices, and users are encouraged to review Google's Privacy Policy to understand how their data is handled.

As part of our commitment to transparency, we want our visitors to be informed about the tools and services we use to improve our website and better serve their needs. If you have concerns or questions about the use of Google Analytics, please refer to Google's Privacy Policy or contact us for more information.

Payment Processing

To facilitate a secure and efficient payment transactions, we offer a variety of payment methods on our site. We use Shopify Payments to securely handle credit card transactions. Shopify Payments is a platform provided by Shopify that allows us to accept and manage payments on our website. If you choose to pay with a credit card, your card information is not stored by us, but is securely passed to Shopify Payments which handles the transaction.

We also offer PayPal as a payment option. When you choose to pay via PayPal, you will be redirected to PayPal's website to complete your purchase securely. Once your transaction is completed, you will be returned to our site. Please note that PayPal is a third-party service, and its privacy policy and security practices will differ from ours. We encourage you to review PayPal's Privacy Policy before using it.

2.2 Non-Personal Information

When you navigate our website, you do so anonymously. SilviaFindings refrains from collecting personal information about you unless you willingly provide it by engaging with our website or submitting an inquiry. As part of the normal course of establishing and maintaining web connections, our servers automatically log information about visits to our website.

The server logs capture statistical data, including visitors' IP addresses, the time and duration of visits, and the websites visited. This information is collected to continually enhance our website content. Importantly, these statistics are reported in aggregate form only, and we do not correlate server logs information with any other data in a manner that would enable the identification of individual visitors.

Our commitment to privacy and data security extends to non-personal information, and the collection of such data is solely aimed at improving the overall user experience on our website. If you have any inquiries or concerns about our data practices, please feel free to reach out to us.

2.3 Submitting Inquiries

Should you choose to submit an inquiry to us via the "Contact" page on our website, we may request specific personal information, including your name, email address, and other relevant details. The collection of this information is designed to empower us to respond to your inquiries comprehensively and efficiently. SilviaFindings values the privacy and confidentiality of the information you provide and ensures that it is used solely for the purpose of addressing your inquiries. If you have any concerns or questions regarding the information you submit, please don't hesitate to contact us.

2.4 Purposes for Collection and Use, and Disclosure

In instances where you willingly provide us with personal information, SilviaFindings will employ that information for the following purposes:

1. Communication: The personal information collected will be used to communicate with you and provide the information you have requested.

2. Information Provision: We may use personal information to furnish you with additional details related to our services and organization.

SilviaFindings is committed to using your personal information responsibly and solely for the purposes specified. We do not engage in the disclosure of personal information to third parties unless required by law or with your explicit consent. If you have any inquiries or concerns about how your personal information is handled, please feel free to reach out to us.

2.5 Consent

By providing personal information through our website, visitors are considered to have given their consent for SilviaFindings to collect, use, and disclose personal information for the purposes outlined in this Policy. It's important to note that consent is implicit when you choose to share your personal information with us.

If, at any point, you wish to withdraw your consent for further collection, use, or disclosure of the personal information you have provided, you have the right to do so. To withdraw consent, please provide SilviaFindings with reasonable notice. This allows us to appropriately manage and adjust our data practices in response to your preferences.

SilviaFindings respects the importance of consent in the handling of personal information and is committed to ensuring that individuals have control over their own data. If you have any questions or concerns about the consent process, please don't hesitate to contact us.

2.6 Release of Personal Information

Unless you explicitly grant authorization for SilviaFindings to release your personal information, or unless such release is mandated or permitted by law, SilviaFindings will not sell, lease, or trade your personal information to other third parties. Your privacy is of utmost importance, and we are committed to safeguarding your personal information.

Anonymous or "non-personal" information collected by SilviaFindings through your use of our website may be utilized for technical, research, and analytical purposes. It's important to emphasize that personal information is not used or disclosed for purposes other than those for which it was initially collected, except with your explicit consent or as compelled by law.

Furthermore, personal information is retained only for the duration necessary to fulfill the purposes for which it was collected, or as required by applicable law. SilviaFindings is dedicated to transparent and responsible data practices, ensuring that your personal information is handled with the utmost care and in compliance with privacy regulations. If you have any concerns or inquiries, please reach out to us.

2.7 How Long We Retain Your Data

The retention of personal information is limited to the duration necessary for the fulfillment of the purposes for which it was originally collected or as stipulated by law.

For specific scenarios:

1. Commenting:

   • If you leave a comment, both the comment and its metadata are retained indefinitely.
   • This enables us to automatically recognize and approve any follow-up comments, streamlining the moderation process.

2. User Registration:

   • For users who register on our website, the personal information provided in their user profile is stored.
   • All users have the ability to view, edit, or delete their personal information at any time, with the exception of changing their username.
   • Website administrators are also empowered to view and edit this information.

3. Website Registration:

   • If you register on our website, personal information provided in your user profile is stored.
   • Similar to the commenting scenario, you have the ability to view, edit, or delete your personal information, excluding the option to change your username.
   • Website administrators retain the capability to view and edit this information.

SilviaFindings adheres to privacy principles that emphasize the responsible and limited retention of personal information. If you have any questions or concerns about the retention of your data, please reach out to us.

2.8 Who Can See My Personal Information

For non-registered visitors on our website, no personal information is collected, and consequently, no one can see anything about you.

If you are a registered visitor with a SilviaFindings account, access to your personal information is limited to our website Administrator or team representatives. This access is granted when necessary to provide customer support and address any issues you may encounter. SilviaFindings is committed to ensuring that access to personal information is restricted to authorized personnel for legitimate and necessary purposes. If you have any concerns or questions about who can access your personal information, please feel free to contact us.

2.9 Where we send your data

Visitor comments on our website may undergo verification via an automated spam detection service. This is a routine measure implemented to maintain the integrity of our website and prevent unwanted spam content. The automated spam detection service may analyze the content of comments to identify and filter out spam. It's important to note that this process involves the transfer of comment data to the automated spam detection service. SilviaFindings values the security and quality of user interactions on our website and employs such services to ensure a positive experience for all visitors. If you have any questions or concerns about this process, please reach out to us.

2.10 Accuracy

SilviaFindings is committed to maintaining the accuracy, completeness, and currency of personal information as required for the purposes for which it was collected. We undertake all reasonable efforts to ensure that the information we hold is up-to-date and accurate.

If you come across any inaccuracies in the personal information we have collected about you, we encourage you to contact us promptly. We are dedicated to addressing any discrepancies and making the necessary corrections to ensure the accuracy of your information in our records. Your cooperation in this matter helps us maintain the integrity of our data and better serve your needs. If you have any questions or concerns, please do not hesitate to reach out to us.

3. Website Matters

3.1 Cookies

"Cookies" are a standard feature of internet browsers and are employed to collect information anonymously and track user patterns on a website. These small text files are placed on the hard disk drive of your computer by a website and contain a unique identification number that recognizes your browser (though not the visitor) each time you visit the site.

The primary functions of cookies include:

1. Tracking Visits: Cookies inform us about which pages of our website are visited and the number of visitors.

2. User Identification: Cookies help establish a user session, enabling our computers to accurately provide visitors with the appropriate frames and content.

It's essential to note that cookies do not track your internet activities beyond our website. They are an industry standard, and most major browsers are initially configured to accept them. However, users have the option to reset their browsers to either refuse all cookies or receive notifications when a cookie is sent.

While you have the choice to decline cookies, it's important to be aware that refusing them may limit your access to certain features on SilviaFindings' website. If you have any questions or concerns about the use of cookies, please feel free to contact us.

3.2 Security

To safeguard against the loss, misuse, and alteration of information under our control, our website employs industry-standard security measures. While it's acknowledged that there is no concept of "perfect security" on the internet, SilviaFindings is committed to taking all reasonable steps to ensure the safety of your personal information.

Key security features implemented on our website include:

1. SSL/HTTPS Encryption:

   • Our website employs SSL/HTTPS, encrypting user communications with servers. This ensures that personal identifiable information is protected and not captured by unauthorized third parties.

2. Database Sanitization:

   • Before deploying to development or testing environments, databases are sanitized, meaning actual user personal details are removed.

In the event of a data breach:

• Immediate Response: System administrators will promptly assess affected users and take necessary actions, including attempting to reset passwords after informing the user.

SilviaFindings is dedicated to maintaining a secure online environment and staying vigilant against potential security threats. We continually review and update our security measures to align with industry standards and best practices. If you have any questions or concerns about the security of your information, please contact us.

3.3 Links to Other Web Sites

Our website may include links to other websites for your convenience. It's important to note that SilviaFindings is not responsible for the privacy practices or content of these external websites. We expressly disclaim all liability associated with your use of and the content provided by such other sites.

When navigating to external websites through links on our site, it is advisable to review the privacy policies of those websites. Each site may have its own terms and practices regarding the handling of personal information, and SilviaFindings does not have control over the policies of external sites.

Your use of external websites linked from SilviaFindings is at your own discretion, and we recommend exercising caution and reviewing the privacy practices of each site you visit. If you have any questions or concerns about the links provided on our website, please contact us.

4. Rights, Access and Changes

4.1 Accountability

SilviaFindings takes accountability for all personal information under its control. To oversee our privacy policy and ensure compliance, we have appointed a Privacy Officer. The Privacy Officer is responsible for addressing privacy-related matters and can be reached through our contact page or via the following contact information:

Email: info@canadafindings.com
Regular Mail: 13986 Cambie Road, Suite #228, Richmond, B.C., V6V 2K3
Attention: Privacy Officer

The Privacy Officer plays a crucial role in overseeing the implementation of privacy practices, responding to inquiries, and ensuring that SilviaFindings continues to uphold the highest standards of privacy and data protection. If you have any questions, concerns, or requests related to our privacy policy, please feel free to reach out to the Privacy Officer.

4.2 What Rights You Have Over Your Data

4.3 Revisions to this Privacy Policy